As an active person, I want to be taught and learned by mentors to grow my understanding of the world. To become passionate about being a career-driven person within my industry. After graduating from Drake University, I seek internships, part-time jobs, and possible employment.
HARD SKILLS:
- Adobe Creative Suite (Strongest Skills – Photoshop, Premiere Pro, and Illustrator)
- Microsoft 365 (Strongest Skills – Word Document & Powerpoint)
- Google Drive Suite (Strongest Skills – Google Documents & Google Slides)
- Windows
SOFT SKILLS:
- Detail Orientated
- Teachable
- Customer Service
- Team Orientated
- Time Management
- Adaptability
EXPERIENCE
C-Store Cashier | Sept. 2022-Present
Customer Service | Des Moines, IA
Key Responsibilities:
● Managing and Operating the POS System to record receiving payments from customers, contributing to streamlined payment
processing procedures
● Managed Stock products in a fast-paced retail environment, including organizing inventory shelves and conducting regular stock
counts’
● Processed an average of 10-50 students purchasing products per week with 99% accuracy
H&M – Retail Sales Associate | Nov. 2021-Present
Multinational Clothing Company | Woodbury, MN – West Des Moines, IA
Key Responsibilities:
● Greet and engage with customers in service areas (e.g., front counters, fitting room, and sales floor)
● Support in maintaining a neat environment about 65% of the time to establish positive shopping and visually appealing store
environment inclusive of folding, hanging, displaying, and merchandising garments
● Engage customers to sign up for the loyalty rewards system and keep the loyalty percentage above 55%
● Demonstrated product knowledge and enthusiasm to drive sales, resulting in a 10% increase in average transaction value.
Principal Financial Group – DiveNow 2023 Project
Key Responsibilities:
● Analyze SMB consumer behavior case studies in digital media and devise strategies to meet needs and preferences.
● Reinvent digital marketing to attract 15% of their SMB audience who have already interacted with the brand and engage
them to take action on what interests them within the brand.
● Accomplish digital media marketing by using personalized strategies for SMBs that increase engagement by 35%
Speciality Clothing & Fast Food @ Zumiez & Burger King | Aug. 2020- June. 2021
● Assisting customers in their choice of clothes & foods – Promoting new products & memberships with specialty discounts
● Performing sales transactions & prepping the cleanliness of the business – Organizing merchandise & inventory audits
● Providing customer services & recording complaints in operation systems
EDUCATION
Drake University | Des Moines, IA |May. 2026
BA in Magazine & Brand Media | BSBA in Marketing| Cumulative GPA: 3.8/4.0
VOLUNTEERING
IRIS Council Bluffs Daily NonPareil
Drake University | Des Moines, IA
● Completed a reading for IRIS (Iowa Radio Reading and Information Service) for individuals who are blind and print-handicapped in Iowa. Clearly, articulate information is needed to ensure accurate transcription and readability for users with accessibility needs.
● Manage time effectively to meet reading quotas or deadlines for transcribing content on IRIS’s accessibility platform
Peer Mentor – BUS 001
Drake University | Des Moines, IA
● Provide support and mentorship for incoming first-year students in the Zimpleman College of Business, ensuring participation
and timely completion of activities.
● Collaborated with corporate partners from Drake Relays and MidAmerican Energy for the DiveNow Project to identify intended
outcomes and offer advice/expertise to help peers navigate project requirements and meet deadlines effectively.
● Worked closely with a co-instructor who helped facilitate the course, provide proactive communication, and invest in
relationships within peer mentor groups.
AWARDS
● Drake 4-Year Presidental Scholar Scholarship Awardee
● Principal Financial Group Scholar Scholarship 2023-2024 Awardee
● Top Presenter Award, DiveNOW 2023 Project (Principal Financial Group)
● Top Group Award, DiveNOW 2023 Project (Principal Financial Group)